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Privacy Policy

Last updated: 11/08/2024

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At FitnessByArek, your privacy is extremely important to us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, why we collect it, and how it is used when you visit our website, sign up for our services, or engage with us in any way.

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By using our website or services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect
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When you engage with FitnessByArek, we may collect the following types of information:

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a) Personal Information

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  • Name, address, email address, and phone number

  • Emergency contact details (if applicable)

  • Date of birth and gender

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b) Health & Fitness Information

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  • Relevant medical history, injuries, or conditions

  • Fitness goals and lifestyle habits

  • Progress tracking data (measurements, weight, performance improvements)

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c) Payment Information

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  • Billing address

  • Transaction details

  • (Note: We do not store full card details. Payments are processed securely via third-party providers such as [insert payment provider, e.g., Stripe, PayPal, etc.])

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d) Website & Technical Information

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  • IP address, browser type, operating system

  • Pages visited and time spent on the website

  • Cookies and tracking technologies (see Section 8)

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2. How We Use Your Information
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We use your personal information to:

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  • Provide coaching, training, and nutrition services tailored to your needs

  • Track your fitness progress and adapt your program accordingly

  • Process bookings, payments, and memberships

  • Communicate with you regarding services, changes, or updates

  • Send newsletters, offers, and promotional content (only if you have opted in)

  • Improve our website, services, and customer experience

  • Ensure safety and duty of care during training sessions

  • Comply with legal, tax, and regulatory requirements

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3. Legal Basis for Processing Your Data
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Under data protection laws (such as UK GDPR), we process your information based on:

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  • Contractual necessity: To provide you with training and coaching services.

  • Consent: Where you have opted into receiving marketing communications.

  • Legal obligations: For tax, accounting, and health & safety reasons.

  • Legitimate interests: To improve our services and provide the best possible client experience.

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4. Sharing of Information

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We respect your privacy and will never sell or rent your information. However, your data may be shared in limited circumstances:

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  • With trusted service providers (e.g., booking systems, payment processors, email platforms) who assist us in delivering services.

  • With medical professionals, but only with your consent, if necessary for your safety.

  • When required by law, court order, or government request.

  • If you provide explicit consent for specific data sharing.

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All third-party providers we use comply with data protection regulations.

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5. Data Security
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We take appropriate technical and organisational measures to protect your personal data, including:

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  • Encrypted storage of sensitive information

  • Secure payment gateways

  • Restricted access to client data (only authorised staff have access)

  • Regular monitoring of systems for potential vulnerabilities

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While we take every precaution, no system can be 100% secure. By using our services, you acknowledge that there is always a risk with online data transmission.

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6. Data Retention
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We retain your personal data only as long as necessary:

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  • Client health and fitness records: up to 7 years (in line with insurance requirements).

  • Payment and financial records: up to 6 years (in line with UK tax law).

  • Marketing and communication data: until you withdraw consent.

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Once the retention period ends, your data will be securely deleted or anonymised.

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7. Your Rights
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You have the following rights regarding your personal information:

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  • Access – Request a copy of the data we hold about you.

  • Correction – Request updates to inaccurate or incomplete information.

  • Erasure – Ask us to delete your data where legally possible.

  • Restriction – Limit how your data is processed in certain circumstances.

  • Portability – Request your data in a structured, machine-readable format.

  • Withdraw consent – Opt out of marketing or communication at any time.

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To exercise any of these rights, contact us at [Insert Contact Email].

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8. Cookies & Tracking
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Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us:

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  • Analyse website traffic and performance

  • Remember your preferences for future visits

  • Provide personalised offers or content

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You can disable cookies in your browser settings, but some features of the website may not work properly.

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9. Children’s Privacy
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Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we discover we have received information from a child, we will delete it immediately.

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10. International Data Transfers
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If we transfer your data outside the UK/EEA, we will ensure it is protected through appropriate safeguards (such as data protection agreements with service providers).

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11. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updates will be posted on this page with the revised date. We encourage you to review this policy regularly.

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12. Contact Us
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If you have any questions about this Privacy Policy or how your data is handled, please contact us:

FitnessByArek
Email: INFO@FITNESSBYAREK.COM 
Phone: 07367493536
Website: WWW.FITNESSBYAREK.COM

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